CarRecallWatch- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Problem
- General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
- Risk
- A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
- Remedy
- The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The software in the Virtual Cockpit Unit Module can cause the instrument panel display to intermittently go blank at startup or while driving. A blank panel does not show critical information such as vehicle speed and warning lights, which increases the risk of a crash.
The repair is free. A dealer will update the vehicle's Virtual Cockpit Unit Module software, or the update may be delivered over the air. Owners who have questions can contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020, and should check their VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Buick Encore GX | 2024 |
|---|---|
| Buick Envista | 2024 |
| Chevrolet Trax | 2024 |