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Mazda CX-90 Recall 23V718: Camera Images May Not Display, Reducing Driver View

NHTSA campaign 23V718, reported October 26, 2023, 11,903 vehicles potentially affected.

What this recall means for you

A software error can cause the rearview, front, or side camera images to fail to appear on the display. Without these images, the driver's view is reduced, which increases the risk of a crash or injury. The affected systems include back-over prevention, forward collision avoidance, and lane departure warning, all of which rely on the camera sensing system.

The remedy is free of charge. Authorized dealers will update the view monitor control module software. Owners who received the notification letter mailed December 20, 2023 should take their vehicle to an authorized dealer for the update. If you have questions or did not receive a letter, you can contact Mazda customer service at 1-800-222-5500, Option 6, and reference recall number 6223J.

To check whether your vehicle has any open recalls, enter your VIN on the NHTSA recall lookup or ask a Mazda dealer to check it for you.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V718Mazda North American Operations
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; LANE DEPARTURE: SENSING SYSTEM: CAMERA
Problem
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.
Remedy
Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Mazda CX-902024
Mazda MAZDA32024