- Component
- SEATS:CRITICAL FASTENERS
- Problem
- Nova Bus (US) Inc. (Nova) is recalling certain 2015-2019 LFS and LFS Artic transit buses. The attachment hardware may have been incorrectly installed beneath the rear wheel well passenger seats, allowing the seat to detach from the frame.
- Risk
- A detached passenger seat may inadequately restrain a passenger during a crash, increasing the risk of injury.
- Remedy
- Owners are advised not to drive their vehicles until the remedy is completed. Nova Bus will inspect and replace the attachment hardware as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5500.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain transit buses have attachment hardware that may have been installed incorrectly beneath the passenger seats next to the rear wheel wells. Over time, the seat can come loose from the floor frame.
A detached seat may not hold a passenger properly during a crash, which raises the risk of injury. The manufacturer advises owners not to drive affected buses until the repair is completed.
The remedy is free. Nova Bus will inspect the seat attachment hardware and replace it as needed. Owners who received a notification letter mailed December 1, 2023 can contact Nova Bus customer service at 1-800-350-6682, referencing recall CR5500. You can also check your vehicle's VIN for open recalls.
Official recall notice
Affected vehicles
| Nova Bus LFS | 20152016201720182019 |
|---|---|
| Nova Bus LFS Artic | 20152016201720182019 |