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Nova Bus LFS Recall 23V714: Rear Wheel Well Seats May Detach in a Crash

NHTSA campaign 23V714, reported October 25, 2023, 514 vehicles potentially affected.

What this recall means for you

Certain transit buses have attachment hardware that may have been installed incorrectly beneath the passenger seats next to the rear wheel wells. Over time, the seat can come loose from the floor frame.

A detached seat may not hold a passenger properly during a crash, which raises the risk of injury. The manufacturer advises owners not to drive affected buses until the repair is completed.

The remedy is free. Nova Bus will inspect the seat attachment hardware and replace it as needed. Owners who received a notification letter mailed December 1, 2023 can contact Nova Bus customer service at 1-800-350-6682, referencing recall CR5500. You can also check your vehicle's VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V714Nova Bus (US) Inc.
Component
SEATS:CRITICAL FASTENERS
Problem
Nova Bus (US) Inc. (Nova) is recalling certain 2015-2019 LFS and LFS Artic transit buses. The attachment hardware may have been incorrectly installed beneath the rear wheel well passenger seats, allowing the seat to detach from the frame.
Risk
A detached passenger seat may inadequately restrain a passenger during a crash, increasing the risk of injury.
Remedy
Owners are advised not to drive their vehicles until the remedy is completed. Nova Bus will inspect and replace the attachment hardware as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Nova Bus LFS20152016201720182019
Nova Bus LFS Artic20152016201720182019