CarRecallWatch- Component
- ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 E450, E350, AMG E63 S, AMG E53, CLS450, AMG GT53, and AMG GT43 vehicles. Due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles.
- Risk
- Failure to alert occupants of an approaching vehicle can increase the risk of a crash or injury.
- Remedy
- Dealers will update the exit warning system software, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080005.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A software error can cause the exit warning system to fail to give audio and visual alerts when an approaching vehicle is detected. Without these warnings, occupants leaving the vehicle may not realize a vehicle is coming, which can increase the risk of a crash or injury.
Authorized Mercedes-Benz dealers will update the exit warning system software at no charge to the owner. Owner notification letters were mailed September 8, 2023. If you have questions, you can contact Mercedes-Benz USA customer service at 1-800-367-6372 and reference recall number 2023080005.
You can also check your vehicle identification number (VIN) for open recalls to confirm whether your car is affected and still needs this repair.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz AMG E53 | 2023 |
|---|---|
| Mercedes-Benz AMG E63S | 2023 |
| Mercedes-Benz AMG GT43 | 2023 |
| Mercedes-Benz AMG GT53 | 2023 |
| Mercedes-Benz CLS 450 | 2023 |
| Mercedes-Benz E 350 | 2023 |
| Mercedes-Benz E 450 | 2023 |