CarRecallWatch- Component
- STRUCTURE:FRAME AND MEMBERS
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.
- Risk
- In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury.
- Remedy
- Dealers will replace the absorbers, free of charge. Owner notification letters were mailed September 1, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080004.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain 2023 EQE vehicles have roof frame absorbers that may not be secured properly. During deployment of the window airbags, these absorbers can come loose from the roof structure.
If a crash occurs and the window airbags deploy, detached absorbers can strike occupants and increase the risk of injury. Owners should take this recall seriously and have their vehicle checked promptly.
Authorized Mercedes-Benz dealers will replace the absorbers free of charge. Owners who received a notification letter mailed September 1, 2023 can also contact Mercedes-Benz USA customer service at 1-800-367-6372, referencing recall number 2023080004. You can also check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz AMG EQE | 2023 |
|---|---|
| Mercedes-Benz EQE 500 | 2023 |
| Mercedes-Benz Redundant EQE 350 4MATIC | 2023 |