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Chevrolet Silverado 2500 Recall 23V549: Steering shaft can break, causing loss of steering control

NHTSA campaign 23V549, reported August 3, 2023, 3,893 vehicles potentially affected.

What this recall means for you

The steering gear shaft in these trucks may fracture and separate from the steering arm. If that happens, the driver can lose steering control entirely, which raises the risk of a crash.

If you own one of these vehicles, an authorized dealer will inspect the steering gear and replace it if needed, at no cost to you. Owner notification letters were mailed September 22, 2023. You can also call Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782, and check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V549General Motors, LLC
Component
STEERING
Problem
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Risk
A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Chevrolet Silverado 25002024
Chevrolet Silverado 35002024
GMC Sierra 25002024
GMC Sierra 35002024