- Component
- STRUCTURE:BODY:DOOR
- Problem
- Ford Motor Company (Ford) is recalling certain 2023 Super Duty F250, F350, F450, and F550 vehicles. If the driver and front passenger door module experiences a low power condition and resets while the window is moving, the anti-pinch function may not detect an obstacle near the top edge and may not automatically reverse direction.
- Risk
- A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.
- Remedy
- Dealers will update the software, free of charge. Owner notification letters were mailed August 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S37.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain 2023 Ford Super Duty trucks may have a driver or front passenger door module that can experience a low power condition and reset while the window is moving. When this happens, the anti-pinch function may fail to detect an obstacle near the top edge of the window and may not automatically reverse the window's direction.
A window that does not reverse when it meets an obstruction raises the risk of injury, such as a pinched hand, arm, or other body part. Owners should be cautious when operating the driver and front passenger windows, especially with children or passengers whose hands or arms may be near the glass.
The remedy is a free software update performed by an authorized Ford dealer. Owners who received the notification letter mailed August 28, 2023 can contact Ford customer service at 1-866-436-7332 and reference recall 23S37. You can also check your vehicle identification number (VIN) for open recalls.
Official recall notice
Affected vehicles
| Ford F-250 SD | 2023 |
|---|---|
| Ford F-350 SD | 2023 |
| Ford F-450 SD | 2023 |
| Ford F-550 SD | 2023 |