- Component
- AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE; STEERING:COLUMN
- Problem
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
- Remedy
- Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A weld inside the steering column's spiral cable assembly may be insufficient, so the electrical connection can separate. When that happens, the driver's front air bag is deactivated and may not deploy as intended in a crash, increasing the risk of injury. The affected vehicles do not meet Federal Motor Vehicle Safety Standard 208 for occupant crash protection.
Dealers will inspect the spiral cable assembly and replace it if necessary, at no cost to you. Owner notification letters were mailed September 8, 2023. You can contact Toyota customer service at 1-800-331-4331 (Toyota recall 23TA08, Lexus recall 23LA02).
Check your vehicle's VIN for open recalls and schedule a free repair at an authorized dealer as soon as possible.