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Toyota Highlander Recall 23V480: Driver's air bag may be disabled, raising injury risk in a crash

NHTSA campaign 23V480, reported July 12, 2023, 152,927 vehicles potentially affected.

What this recall means for you

A weld inside the steering column's spiral cable assembly may be insufficient, so the electrical connection can separate. When that happens, the driver's front air bag is deactivated and may not deploy as intended in a crash, increasing the risk of injury. The affected vehicles do not meet Federal Motor Vehicle Safety Standard 208 for occupant crash protection.

Dealers will inspect the spiral cable assembly and replace it if necessary, at no cost to you. Owner notification letters were mailed September 8, 2023. You can contact Toyota customer service at 1-800-331-4331 (Toyota recall 23TA08, Lexus recall 23LA02).

Check your vehicle's VIN for open recalls and schedule a free repair at an authorized dealer as soon as possible.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V480Toyota Motor Engineering & Manufacturing
Component
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE; STEERING:COLUMN
Problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Lexus NX Hybrid20232024
Lexus NX25020232024
Lexus NX35020232024
Lexus RX 3502023
Lexus RX Hybrid2023
Lexus RX500H2023
Toyota Corolla2023
Toyota Corolla Cross2023
Toyota Corolla Cross Hybrid2023
Toyota Highlander2023
Toyota Highlander Hybrid2023
Toyota Tacoma2023