- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
- Problem
- Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
- Risk
- A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.
- Remedy
- Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The battery energy control module (BECM) in certain plug-in hybrid vehicles may be damaged by excessive voltage and current flow. A damaged module can cause a loss of drive power or a fire, which increases the risk of a crash.
Until the remedy is completed, do not charge your vehicle. Dealers will replace the battery and update the BECM software at no cost, or Ford will offer to repurchase the vehicle. If your vehicle is currently operating normally, an authorized dealer can install an interim repair, a fuse block replacement and software update, also free of charge, before the final remedy parts are available. Ford also offers a vehicle refund as an alternative.
Owner notification letters were mailed May 15, 2025. For full details, check your letter or contact Ford customer service at 1-866-436-7332, referencing recall 23S33. You can also check your VIN for open recalls at your local dealer or on NHTSA's website.
Official recall notice
Affected vehicles
| Ford Fusion | 20192020 |
|---|