- Component
- STEERING:LINKAGES:TIE ROD ASSEMBLY
- Problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses SAF-T-LINER SAF-T-LINER C2 Jouley, Thomas Built Buses SAF-T-LINER EFX, Thomas Built Buses SAF-T-Liner HDX, Thomas Built Buses Chassis and 2023-2024 School Bus Chassis school buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
- Risk
- A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
- Remedy
- DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A tie rod assembly in the steering linkage may be missing a fastener. If that happens, the steer arm can detach, which can cause a sudden loss of steering control and raise the risk of a crash.
The manufacturer, Daimler Trucks North America, will inspect the tie rod assembly and repair or replace it as needed, at no cost to owners. Owner notification letters were mailed August 11, 2023. If you have questions, contact DTNA customer service at 1-800-547-0712 and reference recall FL970.
We recommend checking your vehicle's VIN for open recalls and scheduling the free repair at an authorized dealer as soon as possible.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Thomas Built Buses HDX | 2023 |
|---|---|
| Thomas Built Buses Saf-T-Liner C2 | 20232024 |
| Thomas Built Buses Saf-T-Liner C2 Jouley | 20232024 |
| Thomas Built Buses Saf-T-Liner EFX | 2023 |
| Thomas Built Buses Saf-T-Liner Mvp-EF | 2023 |