CarRecallWatch- Component
- STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- Problem
- Keystone RV Company (Keystone) is recalling certain 2022-2023 Cougar travel trailers. These vehicles may have been manufactured without an emergency exit window.
- Risk
- Without an emergency exit window, there would not be a second way for occupants to exit the vehicle during an emergency, increasing the risk of injury.
- Remedy
- Dealers will inspect, and replace the window if necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-440.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain 2022 and 2023 Keystone Cougar travel trailers may have been built without an emergency exit window. This means occupants may not have a second way out of the trailer during an emergency.
Without an alternate exit, people inside could face a higher risk of injury if they need to leave quickly, such as during a fire or other emergency. Owners should not wait to have this checked.
Authorized dealers will inspect the trailer and replace the emergency exit window if needed, at no cost to you. Owner notification letters were mailed March 29, 2023. You can contact Keystone customer service at 1-866-425-4369 (Keystone recall number 23-440) with questions, and check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Keystone Cougar | 20222023 |
|---|