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Gillig LOW Floor Recall 23V075: Steering draglink may be damaged, risking loss of control

NHTSA campaign 23V075, reported February 10, 2023, 1,335 vehicles potentially affected.

What this recall means for you

Some 2022 and 2023 Gillig Low Floor transit and shuttle buses may have been built with incompatible steering draglink parts. Over time, this mismatch can cause long-term damage to the steering system.

A damaged steering system can cause the driver to lose handling and control of the bus, which raises the risk of a crash. Owners should not wait to have this checked.

Gillig will inspect the draglink and, when necessary, replace and tighten the draglink rod at no cost to the owner. Gillig notification letters were mailed March 29, 2023. To confirm whether your bus is affected or to schedule the repair, contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500, and check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V075Gillig, LLC
Component
STEERING:LINKAGES:DRAG:LINK:CONNECTION
Problem
Gillig, LLC (Gillig) is recalling certain 2022-2023 Low Floor transit and shuttle buses. Incompatible steering system draglink parts may have been installed during the vehicle assembly process, potentially resulting in long-term damage of the steering system.
Risk
A damaged steering system can result in a loss of vehicle handling and control, increasing the risk of a crash.
Remedy
Gillig will inspect and, when necessary, replace and tighten the draglink rod, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Gillig LOW Floor20222023