CarRecallWatch- Component
- ELECTRICAL SYSTEM
- Problem
- BMW of North America, LLC (BMW) is recalling certain 2023 BMW 740i, 760i xDrive, and i7 xDrive60 vehicles. The telematics control unit may not transmit the vehicle location information to emergency responders.
- Risk
- Emergency response may be delayed without the vehicle location information, increasing the risk of injury.
- Remedy
- Dealers will update the telematics control unit software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact BMW customer service at 1-800-525-7417.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The telematics control unit in certain vehicles may fail to send location information to emergency responders. If the vehicle is in a crash and the location is not transmitted, emergency response could be delayed, which increases the risk of injury.
An authorized BMW dealer will update the telematics control unit software at no cost to you. Owner notification letters were mailed January 17, 2023. If you have questions, you can contact BMW customer service at 1-800-525-7417, and you should check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| BMW 740i | 2023 |
|---|---|
| BMW 760i | 2023 |
| BMW I7 | 2023 |