- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
- Problem
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 91Ei.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The infotainment main unit can be damaged internally when the vehicle is shut off. The result is that the rearview camera display may not work the next time the vehicle is started. Because the rear camera is needed to see behind the vehicle, a blank display reduces rear visibility and increases the risk of a crash, and the affected vehicles do not meet the federal rear visibility standard.
Audi will have authorized dealers replace the infotainment main unit at no cost to the owner. Owner notification letters were mailed June 6, 2022. If you have questions, you can contact Audi customer service at 1-800-253-2834 and reference recall number 91Ei.
Check your vehicle identification number (VIN) for open recalls to see whether your car is included, and schedule the free repair at an authorized Audi dealer if it is.