- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Problem
- PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T680, T880, W990, and Peterbilt 365, 367, 389, 567, and 579 vehicles. The digital display may freeze and not display critical safety information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
- Risk
- The loss of display information, such as vehicle speed and warning lights, can increase the risk of a crash.
- Remedy
- Dealers will update the software, free of charge. Owner notification letters are expected to be mailed December 16, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22KWK and 22PBK.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain 2022 Kenworth and Peterbilt trucks may have an instrument cluster digital display that freezes and stops showing critical safety information, such as vehicle speed and warning lights. The vehicles may not meet federal standards for controls and displays, and transmission shift and starter requirements.
When the display freezes, drivers may lose sight of their speed and important warnings, which can increase the risk of a crash. Owners should contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220, referencing recall numbers 22KWK or 22PBK. Owner notification letters are expected to be mailed December 16, 2022.
The remedy is a software update performed by an authorized dealer at no charge. Check your vehicle identification number (VIN) for open recalls to confirm whether your truck is affected and the repair is still needed.
Official recall notice
Affected vehicles
| Kenworth T680 | 20222023 |
|---|---|
| Kenworth T880 | 20222023 |
| Kenworth W990 | 20222023 |
| Peterbilt 365 | 20222023 |
| Peterbilt 367 | 20222023 |
| Peterbilt 389 | 20222023 |
| Peterbilt 567 | 20222023 |
| Peterbilt 579 | 20222023 |