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Volkswagen Atlas Recall 22V514: Rearview Camera May Not Display Image, Raising Crash Risk

NHTSA campaign 22V514, reported July 20, 2022, 43,091 vehicles potentially affected.

What this recall means for you

The rearview camera image may fail to appear on the infotainment screen because of a manufacturing issue with the eMMC memory module in the infotainment system. When the camera image does not show, the driver has less rear visibility, which increases the risk of a crash, and these vehicles do not meet the federal rear visibility standard.

Dealers will update the infotainment software at no cost to you. Owner notification letters are expected to be mailed on September 16, 2022. You can also contact Volkswagen customer service at 1-800-893-5298, referencing recall number 91DV. Check your vehicle's VIN for open recalls to confirm whether your car is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 22V514Volkswagen Group of America, Inc.
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Volkswagen Arteon2021
Volkswagen Atlas20212022
Volkswagen Atlas Cross Sport20212022
Volkswagen GLI2021
Volkswagen GTI2021
Volkswagen Jetta20212022
Volkswagen Taos2022
Volkswagen Tiguan20212022