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Mercedes-Benz C 300 Recall 22V168: Software error can cause power loss, dimmed lights, or stability control failure

NHTSA campaign 22V168, reported March 18, 2022, 22 vehicles potentially affected.

What this recall means for you

Some of these Mercedes-Benz vehicles may have had one or more control units updated with an incorrect software configuration during a service repair. This can cause various system failures, including loss of drive power, reduced exterior lighting, or loss of dynamic control functions such as stability and traction control.

These failures can increase the risk of a crash. Losing drive power, having reduced lighting, or losing stability and traction control can make it harder to maneuver safely, especially in bad weather or emergency situations.

Dealers will update the software configuration on the affected control units free of charge. Owner notification letters were mailed May 3, 2022. You can contact Mercedes-Benz USA customer service at 1-800-367-6372 and reference recall number 2022040003, or check your VIN for open recalls to confirm whether your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 22V168Mercedes-Benz USA, LLC
Component
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE; EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair. This can result in various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions, including stability and traction control.
Risk
Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control, can increase the risk of a crash.
Remedy
Dealers will update the software configuration on the affected control units, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040003.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Mercedes-Benz C 30020082009
Mercedes-Benz C 3502008
Mercedes-Benz CLK5502009
Mercedes-Benz E 3502010
Mercedes-Benz G 5502014
Mercedes-Benz SL 5502007
Mercedes-Benz SLK2802007
Mercedes-Benz SLK3502008