- Component
- ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE; EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair. This can result in various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions, including stability and traction control.
- Risk
- Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control, can increase the risk of a crash.
- Remedy
- Dealers will update the software configuration on the affected control units, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040003.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Some of these Mercedes-Benz vehicles may have had one or more control units updated with an incorrect software configuration during a service repair. This can cause various system failures, including loss of drive power, reduced exterior lighting, or loss of dynamic control functions such as stability and traction control.
These failures can increase the risk of a crash. Losing drive power, having reduced lighting, or losing stability and traction control can make it harder to maneuver safely, especially in bad weather or emergency situations.
Dealers will update the software configuration on the affected control units free of charge. Owner notification letters were mailed May 3, 2022. You can contact Mercedes-Benz USA customer service at 1-800-367-6372 and reference recall number 2022040003, or check your VIN for open recalls to confirm whether your vehicle is affected.
Official recall notice
Affected vehicles
| Mercedes-Benz C 300 | 20082009 |
|---|---|
| Mercedes-Benz C 350 | 2008 |
| Mercedes-Benz CLK550 | 2009 |
| Mercedes-Benz E 350 | 2010 |
| Mercedes-Benz G 550 | 2014 |
| Mercedes-Benz SL 550 | 2007 |
| Mercedes-Benz SLK280 | 2007 |
| Mercedes-Benz SLK350 | 2008 |