CarRecallWatch- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION; BACK OVER PREVENTION:SOFTWARE
- Problem
- Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.
- Risk
- A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- The rearview camera software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S14.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A software error in certain Ford Edge vehicles can cause the rearview camera to display a blank or distorted image while the vehicle is in reverse. This reduces your view of what is behind the vehicle.
When the camera image fails, you may not see people, children, animals, or objects behind your vehicle, which increases the risk of a backover crash. Keep in mind that the camera is an aid and you should still look over your shoulder and use your mirrors when backing up.
The rearview camera software will be updated free of charge, either by a dealer or through an over-the-air update. Owners were notified by mail starting April 29, 2022, and can contact Ford customer service at 1-866-436-7332 (Ford recall 22S14). You can also check your VIN for any open recalls on your vehicle.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ford Edge | 20212022 |
|---|