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Jeep Grand Cherokee Recall 21V873: Software glitch can switch off front airbags without warning

NHTSA campaign 21V873, reported November 10, 2021, 99,255 vehicles potentially affected.

What this recall means for you

The airbag control module in these vehicles may contain incorrect software. This can cause the driver, passenger, and knee airbags to be disabled without any warning to the driver.

If the airbags are disabled, they will not deploy in a crash, which increases the risk of injury to occupants.

An authorized dealer will reprogram the occupant restraint controller at no cost to you. Owners were notified by mail beginning December 2, 2021, and you can contact FCA US, LLC customer service at 1-800-853-1403 with questions. Check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V873Chrysler (FCA US, LLC)
Component
AIR BAGS; AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Problem
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Risk
Disabled air bags can increase the risk of injury to occupants in a crash.
Remedy
Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Jeep Grand Cherokee2021
Jeep Grand Wagoneer2022
Jeep Wagoneer2022