CarRecallWatch- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Problem
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A software error can prevent the rear-view camera image from appearing when the vehicle starts to reverse. Without the image, the driver has less view behind the vehicle, which raises the risk of a crash while backing up. The affected vehicles also do not meet the federal rear visibility safety standard.
An authorized Audi dealer will update the infotainment unit parameters to correct the problem. The repair is free of charge. Owner notification letters were mailed November 9, 2021. You can also contact Audi customer service at 1-800-253-2834 (Audi recall number 91CR), and you should check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle