CarRecallWatch- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; VISIBILITY:REARVIEW MIRRORS/DEVICES
- Problem
- Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A software error in the radio can prevent the rearview camera image from appearing on the screen. Without that image, the driver has less view of the area behind the vehicle, which is not compliant with the federal rear visibility standard.
A rearview camera that does not display an image reduces the driver's view behind the vehicle, increasing the risk of a crash, particularly while backing up and near people or objects behind the vehicle.
The repair is free: the manufacturer will update the radio software at an authorized dealer. Owners may also contact FCA US LLC customer service at 1-800-853-1403, and should check their VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Jeep Grand Cherokee | 2021 |
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