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Mercedes-Benz Sprinter 2500 Recall 20V772: Hood May Not Be Secured, Risking Windshield Intrusion in a Crash

NHTSA campaign 20V772, reported December 11, 2020, 1 vehicles potentially affected.

What this recall means for you

The engine hood on this vehicle may not have been installed properly. If the hood is not correctly positioned, it could move during a crash and make contact with the windshield.

In a crash, contact between the hood and windshield could let the hood enter the passenger compartment, which increases the risk of injury to occupants.

Owners will be notified by Daimler Vans USA, and an authorized dealer will replace the engine hood free of charge. Owners can contact Daimler Vans USA customer service at 1-877-762-8267, referencing recall number VS3SCHAUBE. You can also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V772Daimler Vans USA, LLC
Component
STRUCTURE:BODY:HOOD
Problem
Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes-Benz Sprinter 2500 vehicle. The engine hood may not have been installed properly.
Risk
In the event of a crash, the hood could make contact with the windshield, entering the passenger compartment and increasing the risk of an injury.
Remedy
DVUSA will notify the owner, and a dealer will replace the engine hood, free of charge. The recall is expected to begin January 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHAUBE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mercedes-Benz Sprinter 25002019