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Honda Pilot Recall 20V440: Rearview camera may lag or fail to display

NHTSA campaign 20V440, reported July 28, 2020, 499,344 vehicles potentially affected.

What this recall means for you

Incorrect software programming in the central network can cause errors that delay or prevent the rearview camera image from appearing on the display. The vehicle also does not meet federal rearview mirror requirements under FMVSS 111.

A delayed or blank rearview camera display reduces your view of what is behind the vehicle, which raises the risk of a crash while backing up. Honda will notify owners that updated software is available. You can either follow the mailed instructions to download and install the update yourself, or take the vehicle to an authorized Honda dealer for the software update. Both options are free.

The recall began September 23, 2020. Owners with questions can contact Honda customer service at 1-888-234-2138, referencing recall number Y7Y. You can also check your VIN for open recalls to confirm whether your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V440Honda (American Honda Motor Co.)
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE
Problem
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Honda Odyssey20192020
Honda Passport20192020
Honda Pilot201920202021