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Gillig LOW Floor Recall 20V392: Bus steering may lose power assist, raising crash risk

NHTSA campaign 20V392, reported July 2, 2020, 531 vehicles potentially affected.

What this recall means for you

Certain hybrid and all-electric Low Floor buses use a high-voltage electric motor and hydraulic pump to provide power steering assist. The shaft coupling that connects the motor and pump may fail, causing a loss of hydraulic power steering assist.

Losing power steering assist can make the bus harder to steer and may increase the risk of a crash. Owners should be alert to changes in steering effort and seek service promptly if they notice a problem.

Gillig will notify owners, and authorized dealers will replace the motor-pump assemblies free of charge. Owners may contact Gillig customer service at 1-800-735-1500. You can also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V392Gillig LLC
Component
STEERING:HYDRAULIC POWER ASSIST:PUMP
Problem
Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
Risk
A loss of power steering assist may increase the risk of crash.
Remedy
Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Gillig LOW Floor20132014201520162017201820192020