- Component
- STEERING:HYDRAULIC POWER ASSIST:PUMP
- Problem
- Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
- Risk
- A loss of power steering assist may increase the risk of crash.
- Remedy
- Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain hybrid and all-electric Low Floor buses use a high-voltage electric motor and hydraulic pump to provide power steering assist. The shaft coupling that connects the motor and pump may fail, causing a loss of hydraulic power steering assist.
Losing power steering assist can make the bus harder to steer and may increase the risk of a crash. Owners should be alert to changes in steering effort and seek service promptly if they notice a problem.
Gillig will notify owners, and authorized dealers will replace the motor-pump assemblies free of charge. Owners may contact Gillig customer service at 1-800-735-1500. You can also check your vehicle identification number (VIN) for open recalls.
Official recall notice
Affected vehicles
| Gillig LOW Floor | 20132014201520162017201820192020 |
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