Land Rover Range Rover Recall 20V387: Doors May Appear Closed but Stay Unlatched

What this recall means for you

Some Range Rover and Range Rover Sport vehicles may have a door latching problem in the Keyless Vehicle Latching System. Earlier repairs under a previous recall may not have been completed properly. As a result, a door can look closed while actually being unlatched.

An unlatched door can open while the vehicle is moving, which raises the risk of a crash. Owners should keep this in mind and make sure all doors are fully closed and latched before driving.

The repair is free at an authorized Land Rover dealer. Dealers will inspect the keyless latch system, disable the KV mechanisms if needed, and update the KV Latch software. Owners can also contact Land Rover customer service at 1-800-452-4827 (recall N476), and should check their VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V387Jaguar Land Rover North America, LLC

Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Problem: Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Range Rover and 2014-2016 Range Rover Sport vehicles. These vehicles were previously recalled and repaired under Recall 19V-392, however the repair may not have been completed properly. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
Risk: Unlatched doors may open while the vehicle is in motion, increasing the risk of a crash.
Remedy: Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began November 30, 2020. Owners may contact Land Rover customer service at 1-800-452-4827. Land Rover's number for this recall is N476.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Land Rover Range Rover	2013 2014 2015 2016
Land Rover Range Rover Sport	2014 2015 2016