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Toyota Prius Recall 20V369: Hybrid system may shut down while driving, raising crash risk

NHTSA campaign 20V369, reported June 24, 2020, 266,638 vehicles potentially affected.

What this recall means for you

Excessive voltage in the Intelligent Power Module within the hybrid inverter can cause the hybrid power system to shut down, which may make the vehicle stall while it is being driven.

An unexpected loss of hybrid power while driving may increase the risk of a crash. Owners should keep an eye out for any warnings from the vehicle and get the recall service done as soon as possible.

Toyota will notify owners, and dealers will install a software update for the hybrid system at no charge. If the vehicle has already had an inverter failure with certain related hybrid system faults, the inverter assembly will be repaired or replaced before the software update. Owners can contact Toyota customer service at 1-888-270-9371, referencing recalls 20TB10 or 20TA10, or check their VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V369Toyota Motor Engineering & Manufacturing
Component
HYBRID PROPULSION SYSTEM: INVERTER
Problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Risk
An unexpected hybrid power system shut down may increase the risk of a crash.
Remedy
Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Toyota Prius201320142015
Toyota Prius V2014201520162017