CarRecallWatch- Component
- VISIBILITY:GLASS, SIDE/REAR
- Problem
- Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
- Risk
- If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
- Remedy
- Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2020 Keystone-made trailers have frameless windows whose adhesive bond to the metal frame may fail. If the bond weakens, the glass can come loose while the trailer is moving.
A detached window could become a projectile, raising the risk of injury to people nearby and of a crash.
Keystone will notify owners. Dealers will inspect the windows for proper adhesive bond strength and replace any windows as needed, at no cost to you. Check your VIN for open recalls, or contact Keystone customer service at 1-866-425-4369 (recall number 20-375).
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Crossroads Redwood | 2020 |
|---|---|
| Dutchmen Voltage | 2020 |
| Keystone Alpine | 2020 |
| Keystone Avalanche | 2020 |
| Keystone Fuzion | 2020 |
| Keystone Laredo | 2020 |
| Keystone Montana | 2020 |
| Keystone Raptor | 2020 |