- Component
- VISIBILITY:GLASS, SIDE/REAR
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
- Risk
- If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
- Remedy
- Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The adhesive bond holding the frameless crank-out vent and egress windows to their metal hinge frames may fail. If that happens, the glass can come loose and fall out.
If a window detaches while the vehicle is moving, the glass could become a projectile, raising the risk of injury to occupants or others and the chance of a crash.
Jayco will notify owners. Authorized dealers will inspect the frameless windows for adhesive bond strength and replace them as needed, at no cost to you. To check whether your vehicle is included, contact Jayco customer service at 1-800-517-9137 (Jayco recall number 9901508), and check your VIN for open recalls.
Check whether this recall is open on your vehicle