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Jayco Precept Recall 20V337: Side and rear windows can detach and fall out while driving

NHTSA campaign 20V337, reported June 9, 2020, 449 vehicles potentially affected.

What this recall means for you

The adhesive bond holding the frameless crank-out vent and egress windows to their metal hinge frames may fail. If that happens, the glass can come loose and fall out.

If a window detaches while the vehicle is moving, the glass could become a projectile, raising the risk of injury to occupants or others and the chance of a crash.

Jayco will notify owners. Authorized dealers will inspect the frameless windows for adhesive bond strength and replace them as needed, at no cost to you. To check whether your vehicle is included, contact Jayco customer service at 1-800-517-9137 (Jayco recall number 9901508), and check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V337Jayco, Inc.
Component
VISIBILITY:GLASS, SIDE/REAR
Problem
Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Risk
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy
Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Entegra Accolade2020
Entegra Emblem2020
Entegra Esteem2020
Entegra Qwest2020
Entegra Redundant Odyssey2020
Entegra Vision2020
Jayco Alante2020
Jayco Greyhawk2020
Jayco Melbourne2020
Jayco Precept2020
Jayco Redhawk2020
Jayco Seneca2020