CarRecallWatch- Component
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached weld may also cause an electrical arc which can ignite inside the battery cells.
- Risk
- If the high-voltage battery fails, the vehicle may stall, increasing the risk of a crash. In addition, an electrical arc inside the battery increases the risk of a fire.
- Remedy
- MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030009.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A welded joint inside the high-voltage battery of this electric vehicle may detach, breaking electrical contact and causing sudden battery failure. The detached weld can also create an electrical arc that may ignite inside the battery cells.
If the high-voltage battery fails, the vehicle may stall, which increases the risk of a crash. An electrical arc inside the battery also raises the risk of a fire.
Mercedes-Benz USA will notify owners, and an authorized dealer will replace the high-voltage battery free of charge. You can contact Mercedes-Benz USA customer service at 1-800-367-6372, and you can check your VIN for open recalls on your vehicle.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Smart Fortwo | 2019 |
|---|