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RAM 1500 Recall 20V080: Transfer Case Gear May Cause Sudden Power Loss

NHTSA campaign 20V080, reported February 13, 2020, 11 vehicles potentially affected.

What this recall means for you

A gear inside the four-wheel-drive transfer case may not have been installed correctly. The transfer case can become stuck in neutral, which may cause a sudden loss of power while driving. The 'PARK' function may also be lost.

A sudden loss of power or loss of the 'PARK' function can increase the risk of a crash. If you have a 2019 Ram 1500 with four-wheel drive, check your VIN for open recalls and contact Chrysler customer service at 1-800-853-1403 (recall number W06) if you have questions.

Chrysler will notify owners, and authorized dealers will replace the transfer case free of charge.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V080Chrysler (FCA US LLC)
Component
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Problem
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.
Risk
A sudden loss of power or a loss of 'PARK' function may increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began March 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W06.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

RAM 15002019