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Ford Transit Recall 19V767: Driveshaft Coupling May Fail, Stalling or Rolling Vehicle

NHTSA campaign 19V767, reported October 25, 2019, 293,558 vehicles potentially affected.

What this recall means for you

The flexible coupling that connects the transmission to the driveshaft can fail prematurely. If it does, the vehicle may lose the ability to move under its own power, and the loose driveshaft can strike and damage the brake and fuel lines.

A separated driveshaft can also cause a crash risk. If the vehicle is exited while in Park but the parking brake is not applied, the vehicle may roll, increasing the risk of a crash or injury.

As an interim fix, dealers will replace the flexible coupling every 40,000 miles until the final remedy is available, which is installing a driveshaft front section with a mechanical universal joint. All repairs are free at an authorized Ford dealer. Owners can check whether their VIN has open recalls and can contact Ford customer service at 1-866-436-7332, referencing recall 19S38. This recall supersedes recall 17V-408.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V767Ford Motor Company
Component
POWER TRAIN:DRIVELINE:DRIVESHAFT
Problem
Ford Motor Company (Ford) is recalling certain 2015-2017 Transit vehicles. This recall includes all full-size Transit vehicles previously recalled under 17V-408 except ones that received mechanical universal joint (u-joint) as a remedy and any 156" or 178" wheelbase Chassis Cab and Cut-Away bodies models. The flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Risk
If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash or injury.
Remedy
Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling every 40,000 miles until the final remedy is available. The final remedy will consist of installation of a driveshaft front section equipped with a mechanical u-joint in place of the flexible coupling. These repairs will be made free of charge. Owner notification letters were mailed on April 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S38. Note: This recall supersedes recall number 17V-408.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Ford Transit201520162017