CarRecallWatch- Component
- EQUIPMENT:OTHER:LABELS
- Problem
- Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."
- Risk
- An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
- Remedy
- TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The Occupant and Cargo Carrying Capacity (OCCC) label on these motorhomes lists an incorrect carrying capacity. Because of this, an owner could unknowingly load the vehicle beyond its safe limit, and the vehicles also fail to meet Federal Motor Vehicle Safety Standard 120 for wheels and rims.
An overloaded motorhome can increase the risk of a crash. Owners should not rely on the existing label for weight and occupant limits until it has been corrected.
The manufacturer will notify owners, and authorized dealers will install new OCCC labels with the correct seating positions and weight calculations at no charge. Owners can contact Thor Motor Coach customer service at 1-877-855-2867 and reference recall RC000176. You should also check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle