Home / Latest recalls / 19V686

Thomas Built Buses Saf-T-Liner C2 Recall 19V686: Loose Torque Converter Bolts Can Disable School Bus

NHTSA campaign 19V686, reported September 27, 2019, 618 vehicles potentially affected.

What this recall means for you

Certain 2017-2020 Saf-T-Liner C2 school buses with Detroit DD5 engines and Allison transmissions may have flex-plate and torque converter fasteners that were not tightened sufficiently. Loose bolts can cause the bus to become disabled.

A disabled school bus may require an evacuation of students in an uncontrolled traffic situation, which increases the risk of injury. Owners should contact Daimler Trucks North America (DTNA) customer service at 1-800-547-0712 and reference recall number FL-828. Check your vehicle identification number (VIN) for open recalls to confirm whether your bus is affected.

DTNA will notify owners, and authorized dealers will inspect the fasteners and tighten them as necessary. The repair is free of charge.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V686Daimler Trucks North America LLC
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Saf-T-Liner C2 school buses equipped with Detroit DD5 engines and Allison transmissions. The Flex-Plate/Torque Converter fasteners may have been insufficiently tightened.
Risk
The loose bolts may lead a disabled school bus and result in a school bus evacuation procedure in an uncontrolled traffic situation, increasing the risk of an injury.
Remedy
DTNA will notify owners, and dealers will inspect and tighten the fasteners, as necessary, free of charge. The recall began November 19, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-828.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Thomas Built Buses Saf-T-Liner C22017201820192020