CarRecallWatch- Component
- STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Thomas Built Minotour, 2019-2020 Saf-T Liner C2, and 2019 Saf-T Liner HDX buses equipped with Safe Fleet Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
- Risk
- If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
- Remedy
- DTNA will notify owners, and dealers will install a new handle, free of charge. DTNA issued owners an interim notification on September 11, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The external handle on the roof emergency escape hatch may break unexpectedly during normal use. This affects buses equipped with Safe Fleet Roof Escape hatches. The defect comes from a manufacturing problem.
If the handle breaks, the hatch may not be easy to open from outside the bus during an emergency. That could delay escape or rescue for passengers and increase the risk of injury.
The repair is free. Daimler Trucks North America will notify owners, and an authorized dealer will install a new handle at no cost. Contact Daimler Trucks North America customer service at 1-800-547-0712 and reference recall FL-819. You can also check your vehicle identification number for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Thomas Built Buses Minotour | 2020 |
|---|---|
| Thomas Built Buses Saf-T-Liner C2 | 20192020 |
| Thomas Built Buses Saf-T-Liner HDX | 2019 |