- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Problem
- Ford Motor Company (Ford) is recalling certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles. At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
- Risk
- A blank instrument cluster will not show important information like vehicle speed, fuel or temperature level, or safety system warnings. Driving with an inoperative cluster can increase the risk of a crash.
- Remedy
- Ford has notified owners, and dealers will reprogram the Instrument Panel Cluster Assembly (IPC), free of charge. The recall began March 8, 2019. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 19C03.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
On certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles, the Instrument Panel Cluster Assembly may fail to function at vehicle start-up and show a blank display. The cluster is the part of the dashboard that shows information such as vehicle speed, fuel and temperature levels, and safety system warnings. The vehicles also do not meet Federal Motor Vehicle Safety Standard 101 for controls and displays.
Driving with an inoperative cluster can increase the risk of a crash, because you may not be able to see your speed or important warning lights while driving. If your cluster is blank at startup, have the vehicle looked at as soon as you reasonably can.
Ford has notified owners, and authorized dealers will reprogram the Instrument Panel Cluster Assembly free of charge. Owners can contact Ford customer service at 1-866-436-7332. You can also check your VIN for open recalls to confirm whether your vehicle is affected.
Official recall notice
Affected vehicles
| Ford Mustang | 2019 |
|---|---|
| Lincoln Nautilus | 2019 |
| Lincoln Navigator | 2019 |