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Pierce Arrow XT Recall 19V022: Ladder May Rotate Unexpectedly, Risking Contact With Wires or Buildings

NHTSA campaign 19V022, reported January 2, 2019, 994 vehicles potentially affected.

What this recall means for you

On certain aerial fire trucks and utility vehicles, the aerial ladder device may unexpectedly rotate to the right while it is being extended. The problem is caused by the vehicle's electrical control software.

If the aerial device moves in an unexpected direction, the ladder can strike an object such as a building or an electrical wire. That contact raises the risk of injury to people nearby.

The repair is free. Dealers will reprogram the aerial control module at no charge, and Pierce Manufacturing will notify owners. Owners can contact Pierce customer service at 1-888-974-3723 and should check their vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V022Pierce Manufacturing
Component
ELECTRICAL SYSTEM:SOFTWARE
Problem
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Risk
If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Pierce Arrow XT200420052006200720082009201020112012201320142015201620172018
Pierce Dash200420052006200720082009201020112012201320142015201620172018
Pierce Enforcer200420052006200720082009201020112012201320142015201620172018
Pierce Impel200420052006200720082009201020112012201320142015201620172018
Pierce Quantum200420052006200720082009201020112012201320142015201620172018
Pierce Velocity200420052006200720082009201020112012201320142015201620172018