- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Problem
- Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
- Risk
- If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
- Remedy
- Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
On certain aerial fire trucks and utility vehicles, the aerial ladder device may unexpectedly rotate to the right while it is being extended. The problem is caused by the vehicle's electrical control software.
If the aerial device moves in an unexpected direction, the ladder can strike an object such as a building or an electrical wire. That contact raises the risk of injury to people nearby.
The repair is free. Dealers will reprogram the aerial control module at no charge, and Pierce Manufacturing will notify owners. Owners can contact Pierce customer service at 1-888-974-3723 and should check their vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle