- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
- Risk
- If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
- Remedy
- Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain vehicles without keyless entry may not sound an audible warning from the instrument cluster when the driver's door is opened with the key still in the ignition. Because the driver is not alerted, the vehicle is more vulnerable to theft or crash. The affected vehicles do not meet the requirements of Federal Motor Vehicle Safety Standard 114, which covers theft protection.
Volkswagen will notify owners of this recall, and authorized dealers will reprogram the instrument cluster at no cost to you. The recall began December 13, 2018. You can contact Volkswagen customer service at 1-800-893-5298 for more information, referencing recall numbers 90L3 and 90L4.
To check whether your vehicle has open recalls, enter your VIN on the NHTSA recall lookup or ask a Volkswagen dealer to check for you.
Official recall notice
Affected vehicles
| Volkswagen Atlas | 20182019 |
|---|---|
| Volkswagen Jetta | 2019 |
| Volkswagen Tiguan | 20182019 |