- Component
- SUSPENSION:REAR:SHOCK ABSORBER
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles. A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process
- Risk
- If the lower loop of the rear shock absorber detaches, there may be a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42i7.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A lower loop on a rear shock absorber may separate from its base because of an incorrect welding process. This affects certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles.
If the lower loop detaches, the vehicle may lose control, which raises the risk of a crash. Volkswagen will notify owners, and dealers will inspect the rear shock absorbers and replace them as needed. The inspection and any replacement are free of charge.
Owners can contact Volkswagen customer service at 1-800-893-5298 and reference recall number 42i7. You can also check your VIN for open recalls to see whether your vehicle is included.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Volkswagen Tiguan | 2018 |
|---|