CarRecallWatch- Component
- ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE
- Problem
- Maserati North America, Inc. (Maserati) is recalling certain 2017 Quattroporte vehicles equipped with V6 engines and Maserati Ghibli vehicles. Due to an engine software problem, at slow speeds such as stop-and-go traffic, the transmission may unexpectedly shift into neutral or park, or the engine may shut off.
- Risk
- If the transmission shifts into neutral or park unexpectedly, or if the engine shuts down without warning, it can increase the risk of a crash.
- Remedy
- Maserati will notify owners, and dealers will re-flash the software for the engine control module, free of charge. The recall is expected to begin May 2018. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 365.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Engine control software can cause the transmission to unexpectedly shift into neutral or park, or cause the engine to shut off, when driving at slow speeds such as in stop-and-go traffic.
If the transmission shifts out of gear or the engine shuts down without warning, the vehicle can lose drive power or control in traffic, which increases the risk of a crash.
The remedy is a free software update: dealers will re-flash the engine control module at no cost to the owner. Owners will be notified by mail, and may also contact Maserati customer service at 1-877-696-2737 (recall number 365). Check your VIN for open recalls and contact an authorized Maserati dealer to schedule the repair.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Maserati Ghibli | 2017 |
|---|---|
| Maserati Quattroporte | 2017 |