CarRecallWatch- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2017 C43 AMG, one E300 4Matic sedan, one GLC300, and one E43 AMG 4Matic sedan. These vehicles have electrical power steering control units with improperly welded contact pins.
- Risk
- The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall is expected to begin November 10, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some vehicles have electric power steering control units with improperly welded contact pins. The pins may lose contact, which can deactivate the power steering assist and make the vehicle harder to steer.
Loss of power steering assist increases the risk of a crash. Owners should be aware that steering effort can change suddenly if this happens.
The repair is free. Dealers will replace the electric power steering rack at no cost to you. Owners will be notified by mail, and the recall was expected to begin November 10, 2017. You can also contact Mercedes-Benz USA customer service at 1-877-496-3691, and check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz AMG C43 | 2017 |
|---|---|
| Mercedes-Benz AMG E43 | 2017 |
| Mercedes-Benz E 300 | 2017 |
| Mercedes-Benz GLC 300 | 2017 |