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Pierce Arrow XT Recall 17V570: Loose Steering Tie Rod Can Cause Loss of Steering

NHTSA campaign 17V570, reported September 14, 2017, 56 vehicles potentially affected.

What this recall means for you

A castellated nut on the steer axle of certain 2015-2016 Pierce vehicles may not be properly torqued, allowing the steering tie rod to loosen.

If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash. Dealers will inspect the torque of the castellated nut and tie rod and tighten them as necessary. If the tie rod stud and knuckle cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. Owners may contact Pierce customer service at 1-414-832-3000, and should check their VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V570Pierce Manufacturing
Component
STEERING; STEERING:LINKAGES:TIE ROD ASSEMBLY
Problem
Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Risk
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on November 30, 2017. Owners may contact Pierce customer service at 1-414-832-3000.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Pierce Arrow XT20152016
Pierce Enforcer20152016
Pierce Impel20152016
Pierce Quantum20152016
Pierce Saber20152016
Pierce Velocity20152016