- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING:HYDRAULIC POWER ASSIST SYSTEM
- Problem
- Gillig LLC (Gillig) is recalling certain 2013-2016 Hybrid and all Electric Low Floor buses with electro-hydraulic power steering assist. The coupler between the high-voltage electric motor and hydraulic steering pump shafts may fail, resulting in a loss of power steering assist.
- Risk
- A loss of power steering assist will cause the need for increased steering effort, increasing the risk of a crash.
- Remedy
- Gillig will notify owners, and dealers will replace the steering motor-pump assemblies, free of charge. The recall began on October 24, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
On certain 2013-2016 Gillig Low Floor buses with electro-hydraulic power steering, the coupler connecting the high-voltage electric motor to the hydraulic steering pump may fail. If it does, power steering assist is lost.
Without power assist, the driver must use significantly more effort to steer, which increases the risk of a crash. Owners should be alert to any sudden change in steering feel and take any loss of assist seriously.
The repair is free: dealers will replace the steering motor-pump assemblies at no charge. Owners will be notified by Gillig, or can contact Gillig customer service at 1-800-735-1500. You can also check your vehicle's VIN for open recalls.
Official recall notice
Affected vehicles
| Gillig LOW Floor | 2013201420152016 |
|---|