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Gillig LOW Floor Recall 17V559: Steering assist can fail, making buses harder to steer

NHTSA campaign 17V559, reported September 8, 2017, 108 vehicles potentially affected.

What this recall means for you

On certain 2013-2016 Gillig Low Floor buses with electro-hydraulic power steering, the coupler connecting the high-voltage electric motor to the hydraulic steering pump may fail. If it does, power steering assist is lost.

Without power assist, the driver must use significantly more effort to steer, which increases the risk of a crash. Owners should be alert to any sudden change in steering feel and take any loss of assist seriously.

The repair is free: dealers will replace the steering motor-pump assemblies at no charge. Owners will be notified by Gillig, or can contact Gillig customer service at 1-800-735-1500. You can also check your vehicle's VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V559Gillig LLC
Component
STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING:HYDRAULIC POWER ASSIST SYSTEM
Problem
Gillig LLC (Gillig) is recalling certain 2013-2016 Hybrid and all Electric Low Floor buses with electro-hydraulic power steering assist. The coupler between the high-voltage electric motor and hydraulic steering pump shafts may fail, resulting in a loss of power steering assist.
Risk
A loss of power steering assist will cause the need for increased steering effort, increasing the risk of a crash.
Remedy
Gillig will notify owners, and dealers will replace the steering motor-pump assemblies, free of charge. The recall began on October 24, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Gillig LOW Floor2013201420152016