CarRecallWatch- Component
- EQUIPMENT
- Problem
- Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.
- Risk
- The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
- Remedy
- GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2017 Toyota Highlander and Highlander Hybrid vehicles with accessory roof rail cross bars may have roof rail fasteners that were not torqued properly. Over time, the roof rails can loosen and possibly detach from the vehicle.
A detached roof rail can become a road hazard for other drivers and increases the risk of a crash. If you have accessory roof rail cross bars on your 2017 Highlander, check them for looseness and avoid carrying loads on them until the repair is done.
The repair is free at an authorized dealer: the fasteners will be inspected and properly torqued. Owners will be notified by mail. You can also contact Gulf States Toyota customer service at 1-800-444-1074 (recall number 17R3), and check your VIN for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Toyota Highlander | 2017 |
|---|---|
| Toyota Highlander Hybrid | 2017 |