CarRecallWatch- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE
- Problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
- Risk
- Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The widescreen instrument cluster software in certain 2017 E300 and E300 4MATIC vehicles can cause the cluster to show nothing when the vehicle starts, or to reset while you are driving. Without the cluster displaying important information such as your speed, the risk of a crash increases. The vehicles also fail to meet Federal Motor Vehicle Safety Standard 101 for controls and displays.
Mercedes-Benz USA will notify affected owners, and authorized dealers will update the instrument cluster display software at no charge to you. The recall began in late May 2017.
If you own an affected vehicle, contact Mercedes-Benz USA customer service at 1-800-367-6372 or visit an authorized dealer to have the software updated. You can also check your VIN for open recalls to confirm whether your vehicle is included.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz E 300 | 2017 |
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