- Component
- POWER TRAIN:DRIVELINE:DRIVESHAFT
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
- Risk
- A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
- Remedy
- DVUSA will notify owners, and dealers will install a driveshaft catch strap, free of charge. The recall began on April 27, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vans were built without a driveshaft catch strap. If the driveshaft comes loose, it can strike and puncture the fuel tank, causing a fuel leak and raising the risk of a fire.
Daimler Vans USA will notify affected owners, and an authorized dealer will install a driveshaft catch strap at no cost to you. The recall began on April 27, 2017. You can contact Daimler Vans USA customer service at 1-877-762-8267 for more information.
If you own one of these vans, check your VIN for open recalls and schedule the free repair at an authorized dealer as soon as possible.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz Sprinter 2500 | 2015 |
|---|---|
| Mercedes-Benz Sprinter 3500 | 2015 |