CarRecallWatch- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.
- Risk
- If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
On certain 2017 vehicles, the steering column-mounted shift lever module may be damaged. If its internal circuit board is damaged, moving the shift lever will not select a transmission gear, so the vehicle may not move forward or backward as the driver selects.
If the vehicle does not respond to the shift lever as intended, there is an increased risk of a crash. Owners should be aware of this risk while driving.
The remedy is free: an authorized dealer will replace the steering column-mounted shift lever module at no charge. Owners may contact Mercedes-Benz USA customer service at 1-800-367-6372, and should check their VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz E 300 | 2017 |
|---|