Audi Q7 Recall 16V955: Airbags or Seat Belt Pretensioners May Fail in a Crash

What this recall means for you

Certain vehicles may have driver or passenger frontal airbags, side or head airbags, or seat belt pretensioners that may not deploy or activate properly. If a crash occurs and these components do not inflate or function as designed, occupants face an increased risk of injury.

Owners will be notified by Volkswagen or Audi, and an authorized dealer will replace the affected airbags and/or seat belt pretensioners at no cost. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is affected.

Official recall notice

Safety recall 16V955Volkswagen Group of America, Inc.

Component: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; AIR BAGS:SIDE/WINDOW; SEAT BELTS:PRETENSIONER
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Risk: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.