Home / Latest recalls / 16V825

Keystone Carbon Recall 16V825: Ladder Hinges Can Separate, Causing Fall Risk

NHTSA campaign 16V825, reported November 15, 2016, 6,252 vehicles potentially affected.

What this recall means for you

Certain 2015-2016 Keystone and Dutchmen toy hauler fifth wheels are equipped with aluminum black ladders that have retractable hinges. Each hinge has a welded "top hat" piece that can separate from the hinge.

If a hinge separates while the ladder is in use, the ladder may fall from the vehicle, increasing the risk of injury.

Owners should contact Keystone customer service at 1-866-425-4369 and reference recall 16-267. Dealers will install a hinge brace over the back of the existing hinges at no charge. Check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 16V825Keystone RV Company
Component
EQUIPMENT
Problem
Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Carbon, Fuzion, Impact, Raptor, and Dutchmen Voltage toy hauler fifth wheels equipped with aluminum black ladders manufactured by Christianson Industries. The affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
Risk
If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
Remedy
Keystone will notify owners, and dealers will install a hinge brace over the back of the existing hinges, free of charge. The recall began on November 29, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Dutchmen Voltage20152016
Keystone Carbon20152016
Keystone Fuzion20152016
Keystone Impact20152016
Keystone Raptor20152016