CarRecallWatch- Component
- POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
- Problem
- Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture.
- Risk
- If the main output shaft fractures, the vehicle may lose motive power, increasing the risk of a crash. Additionally, the driver may be unable to place the vehicle in PARK, increasing the risk of a vehicle rollaway.
- Remedy
- Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S48.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The transfer case in these trucks may have been built with a misshapen main output shaft, which can create voids that lead to the shaft fracturing. If the shaft breaks, the truck may lose motive power, raising the risk of a crash. The driver may also be unable to shift into PARK, which can allow the vehicle to roll away.
Owners will be notified by Chrysler, and an authorized dealer will replace the transfer case at no cost. If you own one of these trucks, contact Chrysler customer service at 1-800-853-1403 and reference recall S48. You can also check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| RAM 3500 | 2016 |
|---|---|
| RAM 4500 | 2016 |
| RAM 5500 | 2016 |