CarRecallWatch- Component
- VISIBILITY:REAR WINDOW WIPER/WASHER
- Problem
- Newmar Corporation (Newmar) is recalling certain model year 2017 Ventana, Ventana VL, and Dutch Star motorhomes manufactured November 1, 2015, to June 24, 2016 and built on a Freightliner Custom Chassis. In the affected vehicles, when the windshield wipers are turned off, the headlights may also turn off. Additionally, the wiper arms may stop in an incorrect location blocking the driver's view, and the wiper motor may stall when under load.
- Risk
- If the headlights go out or the wiper system does not operate properly, the driver's visibility may be adversely affected, increasing the risk of a crash.
- Remedy
- Newmar will notify owners, and Freightliner dealers will update the wiper software, free of charge. The recall began on July 28, 2016. Owners may contact Newmar Customer Service Department at 1-800-731-8300.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
On certain 2017 Newmar Ventana, Ventana VL, and Dutch Star motorhomes built on a Freightliner chassis, turning off the windshield wipers may also turn off the headlights. In addition, the wiper arms may stop in a position that blocks the driver's view, and the wiper motor may stall when under load.
If the headlights go out or the wiper system does not work properly, the driver's visibility can be reduced, which raises the risk of a crash. Owners should contact Newmar Customer Service at 1-800-731-8300. Newmar will notify affected owners, and the repair, a wiper software update performed by Freightliner dealers, is free of charge. You can also check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Newmar Dutch Star | 2017 |
|---|---|
| Newmar Ventana | 2017 |
| Newmar Ventana VL | 2017 |